The Digital Restaurant
5 Headlines, 5 Opinions on the latest news on restaurants, tech, & off-premise growth
The Digital Restaurant
Is Delivery A Luxury? Or A Public Service?
Is drone delivery the future of dining convenience, or simply a fleeting trend? Let's unveil the groundbreaking partnership between Serve's robot delivery and Wing's drone technology, poised to revolutionize how food finds its way to your doorstep. By synergizing Serve's short-distance, heavy-load capabilities with Wing's high-speed, long-distance prowess, we explore a new era of delivery efficiency that could breathe new life into ghost kitchens. Yet, as with any innovation, we're faced with the complexities and logistical hurdles inherent in this dynamic ecosystem.
On another front, the ever-pertinent issue of data privacy in restaurant delivery takes center stage. Recent legal developments in New York City have stirred the pot for platforms like DoorDash and Grubhub, putting the spotlight on the disparities in data access between large restaurant groups and independent operators. We'll discuss innovative approaches to data sharing that aim to balance consumer privacy with business growth. Meanwhile, Thanks and Attentive's collaboration offers a masterclass in leveraging SMS marketing to foster customer loyalty, exemplified by Babacus's impressive results. As the digital dining landscape evolves, we invite you to reimagine your dining experiences through the lens of technology and data.
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