The Digital Restaurant
The latest on technology affecting the restaurant industry - for better and for worse.
Episodes
98 episodes
The 2025 Prediction Show
On today's episode of The Digital Restaurant, we dive into bold predictions for the year ahead, including the rise of Indian cuisine in delivery, the growing role of automated restaurant technology, and speculation on potential acquisitions and...
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25:28
Tony Delivers takes on the marketplaces
This episode of The Digital Restaurant features Tony Illes, founder of Tony Delivers, a new food delivery service disrupting the Seattle market. The conversation delves into the impact of Seattle’s “Pay Up” legislation, which has reshaped the f...
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19:38
Data, Data Everywhere...Are Restaurants Finally Ready to Use It?
In this festive episode, Carl and Meredith explore five transformative trends in the restaurant industry as we wrap up 2024. They kick things off by discussing how personalization is finally becoming a reality for big brands like McDonald’s and...
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17:28
Are Restaurants Ready to Lead with AI?
In this episode of The Digital Restaurant, Carl and Meredith dive into the hottest topics shaping the future of the restaurant industry. From Touch Bistro’s bold 2025 State of Restaurants Report to the resurgence of ghost kitchens, the conversa...
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26:58
Why Wonder Brought Grubhub
In this episode of the Digital Restaurant Podcast, we dive into several key industry trends and developments. We discuss Wonder's surprising acquisition of Grubhub at a steep 91% discount, exploring how this deal could bolster Wonder's vision o...
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20:20
What Can Restaurants Learn from Retail?
Articles mentioned in the video:DoorDash and Toast are quietly becoming ShopifyRelated Article: ...
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19:46
Is Delivery A Luxury? Or A Public Service?
Is drone delivery the future of dining convenience, or simply a fleeting trend? Let's unveil the groundbreaking partnership between Serve's robot delivery and Wing's drone technology, poised to revolutionize how food finds its way to your doors...
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25:25
How To Do Delivery Better - According To Your Customers
What if your food delivery arrived late 98% of the time? Join us as we explore staggering statistics from InTouch Insights on the current state of the digital restaurant landscape. Meredith and Carl reveal why younger consumers under 45 are set...
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30:08
What Can Restaurants Learn from Travel Loyalty?
Can the restaurant industry learn from airlines and hotels when it comes to loyalty programs? In this eye-opening episode, we sit down with Irvi Patel, who shares her remarkable transition from the finance sector to her current role leading custom...
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30:01
Will restaurant traffic ever grow again?
Can technology enhance your dining experience, or is it slowly eroding the personal touch that makes dining special? Join us as we dissect Pete Wells' provocative retirement essay and engage in a lively debate between Meredith and Carl on wheth...
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25:54
What can restaurants learn from the Crowdstrike crisis?
How would your restaurant handle a massive global outage affecting millions of devices and services? On this episode of the Digital Restaurant, we dissect the recent CrowdStrike crisis, shedding light on how it exposed critical vulnerabilities ...
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26:51
Will dashboard dining take off?
What if a new law could make your favorite takeout significantly more expensive? Join us on this week's The Digital Restaurant as we unravel the profound impacts of Seattle's new delivery driver wage laws on local eateries. You'll uncover how a...
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25:46
Can music makeup the shortfall in restaurant sales in 2024?
What if the restaurant industry isn't just facing a temporary downturn, but a fundamental shift in how it operates? Join us on this thought-provoking episode of The Digital Restaurant as we scrutinize Technomic's bearish forecast for 2024, digg...
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24:13
Is restaurant delivery dying? It's for sure matured into the late stage partnerships world.
What happens when two industry giants like Amazon and Grubhub join forces? This episode unpacks the latest integration that allows Amazon customers to order directly from Grubhub via Amazon's platform. We'll explore the ripple effects this move...
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23:42
How will junk fee legislation affect food delivery?
Discover the future of eating out without stepping foot outside your door as Meredith and I slice into the digital dining revolution. We kick off with the surprisingly sophisticated world of pizza trackers, examining whether these real-time upd...
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25:57
Unlocking the Deficiencies of Delivery with Travis Kalanick at the Food on Demand conference
Join us in this insightful episode of The Digital Restaurant Podcast from the Food on Demand Conference at the Bellagio in Las Vegas. Dive into the discussions with industry experts like Andrew Custage from Medallia and Deena DePhillips from Re...
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24:55
What can we learn from the struggles at Starbucks?
Discover the future of dining with us as we unravel the latest technological marvels transforming the restaurant industry. You'll get an insider's look at how digital advancements like kiosk ordering and mobile pickups are reshaping the custome...
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28:44
Why do guests prefer ordering direct for pickup?
Discover the future of restaurant delivery and technology in our latest episode, where Meredith and I dissect Deliveroo's earnings, the shift towards first-party pickup channels, and how senators are scrutinizing junk fees. If you're in the res...
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26:01
Alternative Strategies to Growing your Digital Sales w/ James Buell from World of Beer Bar & Kitchen
This special edition of The Digital Restaurant podcast features James Buell COO of World of Beer Bar & Kitchen, discussing the innovative approaches to digital customer acquisition. The conversation revolves around how the integration of te...
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38:23
Will driverless deliveries reduce prices?
Imagine your dinner zooming to your doorstep, no driver in sight - that's the future we're unpacking as Waymo and Uber blaze trails with driverless deliveries right here in Arizona. The roads to cost reduction and safety enhancements are mapped...
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24:45
Inclusive Innovation: Lauren Fernandez Ushers a New Era for Women and Minority Entrepreneurs in Dining
In this insightful episode, we're thrilled to welcome Lauren Fernandez, the visionary behind Full Course, a groundbreaking initiative reshaping the landscape of the food industry. Lauren joins host Meredith to share the exciting journey and pur...
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19:51